Training
Meet the Amex GBT Egencia (Egencia) Training team for live Training sessions. Each session covers key topics to help you master your Egencia™ website. They can guide you on managing your travel requirements and companies policies.
Upcoming Live Trainings
Join us on one of our demos to learn how to use the Egencia website.
We show you how you can streamline your travel management and enhance the traveler experience with the unique features of Egencia.
Join us on one of our demos to learn how to use the Egencia website.
We show you how you can streamline your travel management and enhance the traveler experience with the unique features of Egencia.
Can’t make it to the live session? Don’t worry!
All these webinars will be recorded and you can find the links below.
Pre-Recorded Trainings
Pre-Recorded Trainings
Pre-Recorded Trainings
Pre-Recorded Trainings
Pre-Recorded Trainings
Pre-Recorded Trainings
Pre-Recorded Trainings
Pre-Recorded Trainings
Pre-Recorded Trainings
Pre-Recorded Trainings
Pre-Recorded Trainings
Pre-Recorded Trainings
On-Demand Library
On-Demand videos help you get the most from your business travel with Egencia. Find playlists for travelers, arrangers and Travel managers!
Your Hosts
Dave Graham - Manchester, UK
Manager - Client Training Team (English)
With over 20 years experience in the Travel industry, Dave brings a wealth of knowledge to his trainings. He has been with Egencia since 2007 in a few different roles including Travel Consultant & Account Management, he uses all his experience in his role. His enthusiasm and calm delivery helps to deliver a clear and concise training.
Erik Donaldson - Seattle, USA
Client Trainer (English)
Erik brings over 10 years of training expertise to Egencia. After getting his start in the cable industry, Erik joined Egencia in 2018 and has immersed himself in the world of travel. Erik prides himself on delivering information in an engaging and easy-to-understand way that is accessible for travelers of all backgrounds and experience levels.
Mitchell Harris - Sydney, Australia
Client Trainer (English)
Mitchell has been in the travel industry for almost 10 years and has been part of the Egencia team for just over 6 years. With his prior teaching experience, he has been able to utilize those skills in the many roles within the company, including as a new hire trainer and client trainer. With great knowledge of the Egencia platform he delivers his trainings with a consultative approach.
Melanie Mateo Rodriguez - Brussels, Belgium
Client Trainer (French, Spanish & English)
With 17 years of experience in the Travel industry and more particularly at Egencia where she has worked since 2007, Melanie brings a high level of experience to her training. She has worked as a travel agent, team leader, and trainer, bringing all of those experiences to her trainings.
Michael Lernhard - Munich, Germany
Client Trainer (German & English)
With over 35 years in the travel industry (23 years with Egencia) Michael brings a lot of experience to his trainings. He has worked as a travel agent, Implementation Manager and Trainer meaning he has a lot of deep information available about Egencia and the Egencia Tools during his trainings.
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